FAQ – GDPR & Privacy

Yes. You can change the category of specific If-So cookies by using a simple WordPress filter. This is useful if you want better control over how cookies are classified for consent management or compliance tools.

To do this, add the following code to your theme’s functions.php file (or to a custom plugin):

add_filter('ifso_cookie_category', function($ctype, $cname) {
    if ($cname === 'MY_NECESSARY_COOKIE') {
        return 'necessary';
    }
    return $ctype;
}, 10, 2);

In this example, the cookie named MY_NECESSARY_COOKIE is explicitly assigned to the necessary category. All other cookies will keep their original category.

Available cookie categories

You can assign cookies to any of the following categories:

• necessary
• statistics
• marketing
• preferences

This allows you to align If-So cookies with your site’s cookie consent logic and ensure they are handled correctly by your consent management solution.

If-So integrates natively with three cookie compliance solutions and provides a hook that allows you to link additional services beyond the built-in integrations.

Cookie consent services compatible with If-So:

• Cookiebot (the Cookiebot WordPress plugin is required)
• Cookie Notice & Compliance for GDPR / CCPA
• Complianz (the Complianz WordPress plugin is required)

With these three services, cookies will not be added until the user consents to accept cookies (whether they are server-side cookies or JavaScript cookies).

Please note that If-So integrates natively with Cookiebot and Complianz, but for the integration to work properly the corresponding WordPress plugins must be installed and active on your site.

Realted questions:

• Can I change the category of If-So cookies?
• Will using the If-So plugin add cookies to my website?

Yes. Depending on the conditions and functions you choose to use, If-so uses cookies for some of its functionalities.

All the cookies set by If-So are first-party cookies (added directly by your site) and thus will not be affected by the phase-out of third-party cookies.

Cookies will only be used once you use a cookie-based condition or feature. Below are the features and conditions that will use cookies:

Conditions:

1. Pages visited (cookie name: ifso_page_visits)
2. New and returning visitors (cookie name: Ifso_Visit_Counts)
3. Trigger Visited (cookie name: ifso_viewed_triggers)
4. Geolocation (cookie name: ifso_geo_data; only if you have set the tracking to be using a cookie instead of the default session-based option.

Features

1. Recurrence (cookie name: ifso_recurrence_data, ifso_recurrence_session_TRIGGER_ID)
2. Audiences (cookie name: ifso_group_name)
3. User Selection (based on the “Audiences” cookie)
4. Analytics (cookie name: ifso_last_viewed, ifso_viewing_triggers)
   

The table below shows the cookies names, description, and when they are created:

If-So processes the personal data that is collected through the plug-in as a data processor on your behalf and in accordance with our Data Processing Addendum.

As such, you (the data controller) are responsible for providing your end-users with a proper privacy notice that covers your use of the If-So plug-in & cookies.

Learn more about how If-So uses cookies.

Click here for our Data Processing Addendum (DPA).