Frequently Asked
General
  • Can I use the If-So WP Plugin with any WordPress theme?
    You sure can! We haven't come across a theme that the If-So WP Plugin can’t work with. If you experience any compatibility difficulties while working with your theme, contact our support team to resolve them.
  • Do I need to have coding skills in order to create dynamic content?
    Nope! To set dynamic content all you need to do is select a condition from a predefined list and set the content to be displayed if it's met.
  • Can If-So and WP Rocket be used together?
    Yes! Click here to learn more.
  • How does If-So work?
    Though If-So offers a wide range of possibilities and advanced features, the basic usage of the plugin is very simple:
      1. Select a condition from a predefined list. 2. Set the content you wish to display if the condition is met (or leave blank if you do not want to display anything). 3. Set the content you wish to display if the condition is not met (or leave blank if you do not want to display anything). 4. Paste a shortcode to trigger the content on your website.
  • What is the If-So WordPress Plugin?
    If-So is a dynamic content WordPress Plugin, allowing site administrators to personalize content according to a predefined set of conditions. Additionally, it allows you to provide visitors with a tailored content experience, encouraging them to engage, convert, and buy more!
  • Which rules (conditions) can I set with If-So?
    If-So offers a wide range of conditions to choose from such as referral source, search term, and dynamic link conditions. The full list of conditions is available here.
  • Is If-So compatible with Page Builders (Content Editors)?
    Yes! As far as we know, you can use If-So with just about any modern page builder. Here are the most common page builders our customers use:
    • Gutenberg
    • Elementor (learn more about our Elementor widget)
    • Divi
    • Visual Composer
    • Beaver Builder
    • Theme Fusion (Avada)
    • Site Origin
    • Thrive Architect
    • Optipress3
    • Brizy
    Learn more >>
Geolocation
  • Can I try the geolocation service for free?
    Yes! You can download If-So and start using the geolocation condition completely for free.  Users receive 250 sessions for free monthly.
  • How accurate is the location detection?
    No geolocation service is 100% accurate. The accuracy of a location depends on many factors, the most important being the ISP of the address. Accuracy is generally higher for fixed lines than it is for cellular networks. Read more about IP based geolocation accuracy.
  • What is a geolocation session?
    A geolocation session begins when a visitor first visits a page with a geolocation trigger and ends when either the visitor closes the browser, or after 25 minutes of inactivity (this might vary slightly between browsers and the server on which the website is hosted). For example, if a visitor arrives at the homepage, then visits several other pages and leaves, this will only be counted as one session.
  • Which payment methods are accepted?
    We use PayPal’s secure payment systems. This allows us to accept all kinds of credit cards or direct payment through a PayPal account.
  • What happens if I reach my monthly geo sessions limit?
    If you surpass your monthly limit, your default content will be displayed.
  • Will I pay for every page view?
    Nope! If a user visits more than one page containing a geolocation trigger during the same visit, If-So will only count it as one session. A session will only be counted if a user visits a page with a geolocation-based trigger.
  • Can I upgrade an existing plan?
    Yes, you can upgrade an existing license at any time. Click here to learn how.
  • Do you offer plans with more than 100,000 monthly sessions?
    Yes, we do. Upon purchasing the Geo Super Plan (100,000 monthly sessions), you'll be able to log in to your account and upgrade the package. The price for an additional 50,000 monthly sessions is $12.50/month on a yearly subscription basis. You can purchase as many packages as you like. To upgrade a package:
    1. Log in to your account.
    2. Find your geolocation license.
    3. Click "Upgrade license".
    4. Select a package and proceed to checkout.
Pricing
  • Do you have an affiliate program?
    Why yes, we do, and we would love to connect with you about it. Please contact us at info@if-so.com for more information.
  • Do you offer a free trial period?
    Of course! For more details please visit our plans page.
  • Which payment methods are accepted?
    We use PayPal’s secure payment systems. This allows us to accept all kinds of credit cards or direct payment through a PayPal account.
  • Can I upgrade an existing plan?
    Yes, you can upgrade an existing license at any time. Click here to learn how.
  • What happens if I do not renew my license?
    License keys are subscription-based and will automatically renew every year. If you decide to cancel, you can still use If-So, but you will not receive updates or support once the license key expires. * The answer above doesn't relate to licenses that are purchased as part of our Halloween deal. These licenses include lifetime support and updates.
  • Is If-So GDPR compliant?
    Yes, If-So is GDPR compliant. If-So does not store or access any personal data. Depending on how you choose to use the plugin, some cookies might be added by the plugin. Learn more about how If-So uses cookies. Our DPA.
  • Will my license renew automatically?
    Yes. Your license will automatically renew on a yearly basis. If you do not want it to renew automatically, you can log into Your Account and end your subscription at any time. This will NOT remove any subscription time/support/licenses for which you have already paid. It will change your settings so that they will not automatically renew when your subscription expires.  

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