FAQ – GDPR & Privacy
- Do you have a Data Processing Addendum (DPA)?
Yes. Click here for our Data Processing Addendum (DPA).
- Will using the If-So plugin add cookies to my website?
Yes. Depending on the conditions and functions you choose to use, If-so uses cookies for some of its functionalities.
All the cookies set by If-So are first-party cookies (added directly by your site) and thus will not be affected by the phase-out of third-party cookies.
Cookies will only be used once you use a cookie-based condition or feature. Below are the features and conditions that will use cookies:
Conditions:
- Pages visited (cookie name: ifso_page_visits)
- New and returning visitors (cookie name: Ifso_Visit_Counts)
- Trigger Visited (cookie name: ifso_viewed_triggers)
- Geolocation (cookie name: ifso_geo_data; only if you have set the tracking to be using a cookie instead of the default session-based option.
Features
- Recurrence (cookie name: ifso_recurrence_data, ifso_recurrence_session_TRIGGER_ID)
- Audiences (cookie name: ifso_group_name)
- User Selection (based on the "Audiences" cookie)
- Analytics (cookie name: ifso_last_viewed, ifso_viewing_triggers)
The table below shows the cookies names, description, and when they are created:
Cookie Name Description When is the cookie created Type ifso_page_visits Used to keep track of pages visited by the user. Must be enabled in order to use the Pages Visited condition The cookie will not be created and updated if the "Deactivate Pages Visited Cookie" is checked.
Disabling the cookie will not delete the cookie for users that already have the cookiePreferences & Functional ifso_recurrence_data used for the If-So recurrence option Added when handling a trigger with recurrence Preferences & Functional ifso_recurrence_session_TRIGGER_ID Used for the If-So recurrence option Added when handling a trigger with recurrence Preferences & Functional ifso_visit_counts Used for user behavior (new/returning/num. of visits) trigger Created and updated (increment) whenever an if-so trigger is rendered Preferences & Functional ifso_last_viewed Used to store the triggers' "viewed last" for Analytics conversions. Created by default. Can be disabled through the plugin's settings. Performance & Analytics ifso_viewing_triggers Holds data on triggers viewed on this page for Analytics in AJAX mode Created by default. Can be disabled through the plugin's settings (if analytics is turned off or not in AJAX mode) Performance & Analytics ifso_viewed_triggers Used for the 'Triggers Visited' condition Created by default. Added whenever a trigger is viewed. Can be disabled in the plugin's settings Preferences & Functional ifsoGroup Used for the feature where a user is added to an audience Added only if you use the Groups option Preferences & Functional ifso_geo_data Holds the cache for If-So's geolocation data When the "Disable use of PHP sessions" option is enabled in the plugin's settings. Preferences & Functional - How does If-So processes personal data?
If-So processes the personal data that is collected through the plug-in as a data processor on your behalf and in accordance with our Data Processing Addendum.
As such, you (the data controller) are responsible for providing your end-users with a proper privacy notice that covers your use of the If-So plug-in & cookies.