Context-Aware Floating FAQ Widget

Minimize support volume by displaying a floating FAQ button that adapts to the user’s journey - showing specific answers based on the page they’re browsing, their language, or their stage in the funnel.
Condtional Faq widget e1772705540374

Use cases & Targeting options

  • Show common questions relevant to the product the user has just purchased
  • Overcome sales resistance
  • Reduce the number of support tickets by directing users to relevant information
  • Display relevant answers to users arriving at your site through a link in your product’s microcopy

Implementation Overview

Setting it up is extremely simple:

1. Create an If-So trigger: Target the relevant locations by listing specific cities or regions to cover your entire service area.

2. Choose your copy and style: Customize your preferred template from the gallery above and paste the code into the trigger’s content field.

3. Go live: Add the trigger’s shortcode to your site (with If-So, you can easily place the trigger at the top of every page at once).

Ready-to-Use Templates for Quick Implementation

To make implementation as easy as possible, we’ve included pre-designed layouts you can use instantly. While you are free to build your own from scratch, these mobile-optimized templates allow you to simply select a style, add your address, and go live in minutes.

Main Objectives

Improve Engagement & User Experience

Requirements

If-So Core Plugin

Conditions

Ready to get started?
Try it on your website