Floating contact us on WhatsApp button

Commonly used with a device type and schedule conditions so that it’s displayed only on mobile and during business opening hours.
floating Whatsapp icon

Use cases and targeting options

  • Allow users to easily reach out 
  • Show the WhatsApp button only to users from specific locations (save time spent on irrelevant or low-value traffic)
  • Show the WhatsApp button only to users who previously visited a particular product page
  • Show different WhatsApp buttons to customers who have already purchased and new visitors (pre-sale questions)

Schedule the WhatsApp button to be displayed only when your business is open

How to apply the template to your site

  1. Click the “Edit Template” button.
  2. Customize the template and click “Copy Code“.
  3. On your WordPress dashboard, go to “If-So → Add New Trigger”.
  4. Select the condition for displaying the template.
  5. Paste the template code in the dynamic version’s content field. Make sure you are in “Text” mode.
  6. In the default content field, enter the content to be displayed if the condition is not met (optional, can be left blank).
  7. Press “Publish”.
  8. Paste the trigger’s shortcode anywhere on your website.

Display the template on all website pages

  1. Download the Trigger Events extension.
  2. On your WordPress dashboard, go to “If-So → Settings”.
  3. Paste the trigger’s shortcode into the “Load Extra content on all pages” field.
  4. Exclude pages for which you don’t want to display the content.
  5. Click “Save“.



Conversions, Engagement, Sales, User Experience





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