Accounting – FAQs

  • How Can I Cancel My Subscription

    You can cancel your subscription at any time. To cancel your subscription:

    1. Log  in to your account (the user name is the email you used during checkout).
    2. Click the "Subscriptions" tab3
    3. Next to the subscription you wish to cancel, click "Cancel"
  • How can I download my invoices and update billing details?

    Invoices of your purchases can be downloaded from your Account area.

    1. Log in to your account. Your user name is the email you used during signup.
    2. Click the Purchases tab (or the Subscription tab if you are interested in an invoice for a renewal payment).
    3. Find the relevant order and click View Invoice
    4. Click "Update" if you want to update your billing details
    5. Print or download the Invoice as PDF

      How to download an invoice

  • Can I transfer my license key from one site to another?
    Yes. If you need to move your license key from one site to another simply deactivate your license key on the old site and then activate it on the new site.