Geolocation FAQ

  • Can I purchase more geolocation sessions?


    If you run out of monthly geolocation sessions you can subscribe to one of our geolocation plans at any time.

  • What is a geolocation session?
    A geolocation session begins when a visitor first visits a page with a geolocation trigger and ends when either the visitor closes the browser, or after 25 minutes of inactivity (this might vary slightly between browsers and the server on which the website is hosted). For example, if a visitor arrives at the homepage, then visits several other pages and leaves, this will only be counted as one session.
  • What happens when I run out of geolocation sessions?

    In case you run out of geolocation sessions, If-So will ignore the geolocation condition and will check the condition of the next content version. If all the dynamic versions are set with a geolocation condition, or in the case that none of the conditions are met, the default version will be displayed.

    If you are using our Geolocation DKI shortcodes, you can set a fallback value that will be displayed in this case. Simply add the parameter fallback=”your-value” to trigger shortcode:

    [ifsoDKI type=”geo” show=”country” fallback=”your-value”]
  • Is the Geolocation limit per website or in total?

    The number of sessions is the total number for all your domains.

  • Do you offer plans with more than 100,000 monthly sessions?
    Yes, we do. Upon purchasing the Geo Super Plan (100,000 monthly sessions), you'll be able to log in to your account and upgrade the package. The price for an additional 50,000 monthly sessions is $12.50/month on a yearly subscription basis. You can purchase as many packages as you like. To upgrade a package:
    1. Log in to your account.
    2. Find your geolocation license.
    3. Click "Upgrade license".
    4. Select a package and proceed to checkout.
  • Can I upgrade an existing plan?
    Yes, you can upgrade an existing license at any time. Click here to learn how.
  • Will I pay for every page view?
    Nope! If a user visits more than one page containing a geolocation trigger during the same visit, If-So will only count it as one session. A session will only be counted if a user visits a page with a geolocation-based trigger.
  • How accurate is the location detection?
    No geolocation service is 100% accurate. The accuracy of a location depends on many factors, the most important being the ISP of the address. Accuracy is generally higher for fixed lines than it is for cellular networks. Read more about IP based geolocation accuracy.
  • Can I try the geolocation service for free?
    Yes! You can download If-So and start using the geolocation condition completely for free.  Users receive 250 sessions for free monthly.