Billing and Payments FAQ

  • Which payment methods are accepted?

    We use PayPal’s secure payment systems. This allows us to accept all kinds of credit cards or direct payments through a PayPal account.

    How can I pay with a credit card?

  • Can I upgrade an existing plan?

    Yes, you can upgrade an existing license at any time. Click here to learn how.

  • How can I pay with a credit card?

    To pay with a credit card, please follow the steps below:

    1. Log in to your account (the user name is the email you used to sign up for the free trial)
    2. Make sure your cart is empty
    3. Click here, choose the a plan, and proceed with the checkout process.

    After filling-in your details you will be redirected to a PayPal page with an option to pay using a credit card.

    Please NOTE: When you pay with a credit card, the subscription will not renew automatically after a year.

  • Does If-So work on a subscription basis?

    Yes. License keys are subscription-based and will automatically renew on a yearly basis, giving you access to support and important updates.

    If you decide to cancel your subscription, you will still be able to use all the pro features - they will keep working forever, but you will no longer receive updates or support once the license key expires.

  • How can I download my invoices and update billing details?

    Invoices of your purchases can be downloaded from your Account area.

    1. Log in to your account. Your user name is the email you used during signup.
    2. Click the Purchases tab (or the Subscription tab if you are interested in an invoice for a renewal payment).
    3. Find the relevant order and click View Invoice
    4. Click "Update" if you want to update your billing details
    5. Print or download the Invoice as PDF

      How to download an invoice

  • How Can I Cancel My Subscription

    You can cancel your subscription at any time. To cancel your subscription:

    1. Log  in to your account (the user name is the email you used during checkout).
    2. Click the "Subscriptions" tab3
    3. Next to the subscription you wish to cancel, click "Cancel"